To all our loyal customers and supporters, we wanted to let you know the measures we are taking in regards to COVID-19.
We are doing the utmost to ensure all our staff, customers and suppliers are kept safe in the current environment. We are listening carefully and following the events that unfold regarding the current situation.
We are continually assessing the advice provided by Federal and State Governments and those Medical experts tasked with keeping us informed and safe. We have implemented and are continually putting precautionary measures in place within our store and our stockholding facilities such as our warehouse. These are to protect you, as well as us and the wider community.
We are sanitising throughout the store, doors, counters, tables, POS/registers etc. We will also be providing distance between our customers and us, whilst doing whatever we can to continue to keep providing the best possible customer service.
We are and will remain open and business as usual and hope that whatever you require, we are able to provide this with little disruption to you and us.
Returns: We are now accepting all returns from purchases dated on 19/03/2020 till 30/06/2020. Our regular terms and conditions for items purchased on these dates still apply.
From 16 March 2020 until further notice, change of mind refunds and exchanges will not be available for a range of products that have been in higher than usual demand, including:
In the meantime, if you must panic buy, please don’t do it with toilet paper. Other people need it too!