Beware of SOWO!

Date: 25-08-2015
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Beware of SOWO: Spills, Over-pouring, Wastage Ouch!
SOWO
We all know how hard bar-tending can be - even simple mixed drinks are far from child’s play when a night is busy and nerves are high. The jigger jitters are real, and as all of us can attest, just pouring alcohol from a bottle into its final serving place can be fraught with shakes, quakes and trouble.
 
A slip of the hand, bump of the bottle, every innocent mishap creates potential SOWO for your venue’s bottom line. That’s Spills, Over-pouring, Wastage, Ouch – and this is an acronym none of us have time for.
 
In an average bar SOWO accounts for a 3-5 mL loss on every 30 mL shot of alcohol served, multiply this by how many serves are poured daily and you’re looking at a massive volume of liquor forfeited yearly.
1 Improper Positioning
Holding a bottle in an awkward or unusual manner making it difficult to stop or better control a pouring process potentially results in over-pouring alcohol. This problem is usually easy to fix with proper training, however if the behaviour is a result of general carelessness or laziness this may be a sign of other risk factors.
 Sloppiness
Nothing is a bigger risk factor than good old-fashioned sloppiness. A need to slow down is often difficult to distinguish from a lack of care, & a staff member with little to no pride in their work is challenging to correct.		 2
3 Premature Pouring
A safe pouring process requires the filling of a jigger to capacity, stopping the liquid flow from a bottle, & then emptying the jigger into a glass or shaker. Watch closely for a bartender who cuts corners & dumps the jigger just before it’s full, yet continues to free pour more alcohol into a receiving vessel. This really bad habit is possibly the most costly, as every ½ second of pouring time equates to 5 mL of extra alcohol being poured away FREE! 

 

The best way to stop SOWO is to invest in bar training programs that continuously re-enforce HOW & WHY you want bar practice to be done. Reward good practice, re-inforce bad practice with consequences!

 

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