What Chef's Hat Customers are Saying...
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“The restaurant game is populated with big-talkers but precious few who can do what they promise. Chef’s Hat has been, from the beginning, a restaurateur’s best friend. Accessible, dynamic and dripping with ideas. Restaurant openings are nightmarish enough but with Chefs Hat on your side the pain is considerably less. I wouldn’t dream of doing business without them.” Erez Gordon – restaurant owner, consultant & front of house specialist |
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“I have used Chef’s Hat for over 15 years. It really is the one stop shop for all of your hospitality needs. All our venues are decked out with Chef’s Hat equipment. I like shopping there because the staff are awesome, and are helpful with their extensive knowledge of the products. I actually now know, where most things are in the store, so it’s always easy to run in and grab items that you need!” Shayne McCallum – Head Chef |
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"I have been dealing with Chef's Hat for over 5 years and the service, variety of products and pricing have been fantastic. They are always available to tailor a solution to our needs and have been right there with us as our business has grown." Shane Stafford – Owner & Chef |
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"With their wealth of knowledge Chef’s Hat knows your restaurant requirements before you do. Their advice is genuine, their prices competitive and they are an amazing support to any new or established restaurant." Tony Tsiakos Manager & Aaron Kahya Chef |
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"We've setup a few cafes from scratch in the last few years. Every cafe site poses new challenges and obstacles in terms of equipment, floor plan, work flow, maximizing seating. You'd think after the fourth or fifth cafe it would eventually get easier. We find things which work for us, and we carry them on to the next business, and things which don't we look for alternatives. Chef’s Hat has been a staple since the first place we setup in 2011. CH put their name and reputation behind the products they sell. It literally is a one-stop shop for everything you'll need to open a cafe. Their crockery is second to none. Pricing is as always competitive. Communication from the sales team is impeccable" HUGH HINDLE – Owner |
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"I love shopping at Chef’s Hat because the customer service is fantastic, making it really easy to set up my new business" Bradley Johnston – Head Chef, Entrepreneur & Owner |
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"Chef's Hat was our first choice when setting up a new business in hospitality, the service and convenience is something we couldn't look past. The range and quality of their products has given us the confidence moving forward now and into the future." Matt Kennedy - Head Chef |
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“We have been a regular customers of Chef’s Hat (South Melbourne) for several years due to their proximity to our restaurant located in Southbank. With our new restaurant, in the Eastern suburbs, we continue to work with Chef’s Hat due to the great service and range provided by Rusty & the Chef's Hat team. We have recently completed an expansive fit out for a 250 seat restaurant at Knox City Shopping centre and find Chef’s Hat an ideal partner for virtually all our kitchen and shop fit-out requirements. Always very prompt in ensuring orders are placed and dispatched for quick delivery, they have an extensive range and always offer competitive pricing. I highly recommend choosing Chef’s Hat as your restaurant supplier“ Steve Bozinov - Owner |
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“Great location, competitive prices, attentive and well informed staff and a sales rep that thrives to get your stock delivered in no time. It is always a great excuse to duck out of the kitchen and spend some time looking for some innovative products. “ EGOR RODICHKIN - Executive Chef |
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"We have always found Chef's Hat to be so easy to deal with even though we are interstate. Their service is very efficient and if they don't have the item that we require they will do their best to source it for us" Sue Bracegirdle – Owner |
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“When I'm looking for innovative products, new concepts and quality, with knowledgeable service that always makes you feel like a part of a team, Chef’s Hat always has what I'm after.” David Stewart - Owner & Chef |
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“What do we love about Chef’s Hat? A fantastic product range and great service. To us, Chef’s Hat just feel like an extension of our team at Giddiup. Oh... And did we mention that they're at our doorstep?! “ Angie & Kirbie – Owners |
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"We have shopped and will continue to shop at Chef’s Hat because of the professional, welcoming and helpful nature of their team. Organisations like ours will only continue to support and purchase from willing and professional like – minded skilled individuals." Anna Gallo – Director |
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"Chef’s Hat has everything I need under one roof and at the best prices. It's a great feeling to know that when you walk into Chef’s Hat, you will get the level of care for your business that we put into our family business." Greg Pappas – Owner |
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“Chef's Hat is my go-to supplier. With such a broad range of products from the latest range for my business, it's just a great one stop shop that I've come to rely on.” Kemal Barut - Owner |
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“I choose to use Chef's Hat for professional hospitality equipment for their extensive range, great customer care and fast reliable service.” Chris Moran – Head Chef |
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“Been 'nipping' into Chefs Hat for over 15 years now and like any good establishment consistency is the winner..... product, price & service always as it should be.” Eugene Lavery – Chef & Owner |
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"It’s my seasonal market, the tireless & talented team ensure every visit to this retail icon is inspiring" Paul Wilson – Chef, Founder & Director |
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“After dealing with Chef’s Hat for 10 years, when we embarked on our new project, building the Saluministi warehouse in North Melbourne, there was no one else we were going to bring with us on this journey.” Frank Bressi & Peter Mastro – Owners |
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"Whether for the restaurant or home, I know that I’m going to find everything I need for my kitchen at Chef’s Hat. And it’s pretty rare that I don’t walk out with a few extra things, too. As well as all the classic tools, they always have new and interesting stock – and I’m just a sucker for great cooking equipment – and all backed up by specialised knowledge and honest opinions." Karen Martini - Melbourne Chef, Restauranteur & Food writer |
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“Chef’s Hat to me is a one stop shop. I can buy anything from snail forks to an 8 burner stove! I know I always receive the best personalized service along with good quality products and very competitive pricing. Bistro Thierry has been completely fitted out by Chef’s Hat and we have been trading with them for 15 years.” Thierry Cornevin – Owner Bistro Thierry - Hawksburn |
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“Chef’s Hat always has what we need and if it’s something they don’t usually stock they go out of their way to source it for us or point us in the right direction. They’re always available to answer any queries I might have and when placing my order I know it will turn up on time and correct, every time.” Left to Right – Daragh Khan, Kent Bell, Mike Patrick, Myles Munro (All owners) |
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“We have both used Chef’s Hat for years working around Melbourne. When we decided to open our own venue they were a fantastic help. We love the online ordering and heading to the showroom is so easy from the CBD. Chef’s Hat has everything covered from the equipment to disposables. We really appreciate the one stop shop.” Andreas Papadakis & Luke Skidmore – Owners |
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“We’ve worked with Chef’s Hat since we opened Famish’d 5 years ago and are always pleased with the service and product offering. They are always there to save the day when a piece of equipment decides to die at the worst of times.” Georgia Samuel - Owner Lauren Hogan – Operations Manager |
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“Chef’s Hat is definitely my place of choice when it comes to restaurant supplies. I have always been able to rely on their service for many different areas of my business. Their personal service and knowledge is exceptional and not only do they have a vast range of products they also have the latest range of equipment too.” Alby Tomassi – Owner |
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"My restaurant has used the services of Chef's Hat for approximately 3 years. Initially for major kitchen equipment during a renovation, extending to various crockery, glassware, cutlery and utensils. During this time, we have developed a dependable relationship with Chef’s Hat.. Their range, quality, service and support is excellent and competitively priced. I highly recommend Chef's Hat for a restaurant/cafe's needs." Andrew Daniell – Owner |
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"I've been ordering kitchen supplies from Chef’s Hat for eight years now. Across my three Melbourne restaurants, we order everything from sponges to paella pans, they always arrive in top nick and on time. I recommend Chef’s Hat to home cooks and restaurant cooks alike, you'll get the best service no matter how big your kitchen." Jesse Gerner - Owner & Chef |
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“The reason I shop at Chef's Hat is because of reliability. These guys have a genuine desire to see my business doing well and have shown that every step of the way through supporting us in every possible way they can. The whole crew, from accounts to the front counter are awesome. Honestly though, we couldn't be where we are today without our relationship with Chef's Hat.” |
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“We’ve been using Chef’s Hat for all our hospitality supplies for years. Their customer service is outstanding and they often go to great lengths to accommodate our requests. We love their range of products and the team keep us informed of new items coming on the market they think will benefit our business. Chef’s Hat website is easy to use for online ordering and next day delivery is always a good thing!” Craig McShane - Head Chef & Part Owner |
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“We have been working with Chef’s Hat for over 6 years now across all 11 of our hospitality venues and we are absolutely delighted with the service. They take the time to work on our needs, circumstances & preferences for each individual site. They offer great turnaround times, easy ordering systems and smooth account operation. We highly recommend Chef’s Hat for your hospitality needs.” Karen Owen - Operations Manager |
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“I've been a customer of Chef's hat for over 10 years. They are my first choice, when I need equipment, great products, service & team.” Pierrick Boyer - Executive Pastry Chef |
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“I have been working with Chef’s Hat with my first venue for some time now and originally moved across to them for the very competitive prices they offer. The fantastic service and high amount of face to face time ensured I had them on board from the ground level with our second venue here in Melbourne. The start-up of a new hospitality business is very high pressure and stressful and dealing with Chef’s hat was just one element of our opening that was made super easy and a pleasure.” Greg Sanderson – Director |
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"I love Chef's Hat not just for their excellent price, or their range of products, or their superb service to clients, or their knowledge and understanding to the industry, the main reason and the best reason will be their LOCATION! You can get there easily. And of course, you will be able to get a famous South Melbourne Dim Sim after your shopping for chef tools." Bernard Chu – Cofounder & Pastry Chef |
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"The Broadsheet Restaurant on Gertrude Street, Fitzroy is an all-day diner serving breakfast through to dinner and drinks into the night. Open for 8 weeks during June and July 2015, it showcases Melbourne’s world-leading chefs, restaurateurs, bartenders and baristas – a selection of what makes dining in this city so great. The collaborative approach doesn’t stop with the menu and drinks. Every element of the project, from the furniture, plates and music, to the art on the walls, represents the best of Melbourne. Broadsheet worked with Chef’s Hat for their kitchen equipment, another examples of a great local partnership." Caroline Clements - Publications Director |
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“Being in a service focused industry we recognise great service when we receive it. Chef’s Hat consistently offers honest and supportive service with fantastic after sales care. They personally source product, no matter what the project – big or small and have an extensive range of floor stock so you can view the latest trends and gain inspiration. At Maha, we value the quality and reliability of Chef's Hat.” Alicia McLeay General Manager |
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“We have been a loyal customer of Chef's hat for almost 6 years. The assistance they gave us when setting up the restaurant was invaluable. The reason we continue to work closely with them is due to their extensive range of specialty custom ware, their back up service and their competitive pricing.” Matt Lane – Owner |
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"Chef’s Hat are our go-to supplier for on trend restaurant supplies, especially crockery. They have a huge range at the best prices so there's no need to shop around. We're located in regional NSW which makes it hard for us to source quality products. The Chef’s Hat website allows us to shop the latest products on the market with ease. Within two days we have the products on our doorstep, despite us being over 1400km away." Duncan & Leesa Elliot - Owners |
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“We really appreciate the personalized service we get from our dedicated account manager at Chef’s Hat, who knows exactly which stock we use at Milk the Cow which makes the ordering process easy and quick. They are great at sourcing products on our behalf when we have specific needs. This great customer service, combined with competitive rates and an ever-growing range of stock makes Chef’s Hat a terrific choice for our venues. “ Laura Lown - Head Cheesemonger |
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“Chef’s Hat is the one stop shop for anyone in hospitality with great quality product at a very reasonable price. Their customer service is superb, the staff respond very quickly and go above and beyond to help. I have been dealing with Chef’s Hat for past 7 years and will keep this relationship in the future years to come.” Kol Gemmel - Executive Chef |
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“I choose to shop at Chef’s Hat because it offers me such a wide and diverse range of products that I can use in any of the restaurants and also at home. They provide a service to me that’s knowledgeable, fast, efficient and reliable. If they don’t have what I want in stock they are extremely resourceful and will go to all extremes to full fill any request to find the product I need by outsourcing.” Teage Ezard – Chef & Owner |
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“Having been Chef's Hat's customer since day one, I am constantly impressed with the way this business has grown and how it has effectively helped improve my own business. When I opened 13 years ago, I only know Chef's Hat as a retail place where I can buy utensils, crockery and cutlery at whole sale price. Impressive? Yes. Is that all? No. Though the business has expanded at least tenfold, I am still served by a dedicated team who provide professional and personal services to the hospitality industry and consumers alike. The showroom displays thousands of products from well-known brands to high end exclusive designer brands. Not being disappointed even once in the past 13 years, now that is something!” Michael Popovic – Owner & Chef |
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“When you’re running two restaurants, you need reliable suppliers who understand your business and will go the extra distance for you. That’s the vital role Chef’s Hat plays for Meatmother and Meatmaiden. When our old chargrill went down right at the start of a large festival this year and shit started to hit the fan, my first call was to Chef’s Hat. Not only did they sort us out straight away with a replacement, they even battled rush hour Melbourne traffic to get it to the event in time - and kept me entertained with some bad chat on the way! The guys are great to work with, have a massive range of equipment and products and will always strive to get what you need.” Neil Hamblen - General Manager & Owner |
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“We needed a company we could trust to supply our restaurant with quality assured products and service, so naturally, we turned to Chef’s Hat. Their knowledge and service is second to none and they are always happy to help us out in store and on the phone. We can always expect a prompt delivery which is one of the many reasons we have continued to use them as one of our top suppliers for a number of years.” Matthew Butcher - Head Chef |
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“With more than 23 years’ experience in the industry I understand the importance of forging strong working relationships with my key suppliers. The ethos behind the Chef's Hat brand resonated with me & has helped consolidate my philosophy behind the Panama business model. In particular the staffs’ eagerness to provide both fantastic service & pricing has given me the confidence to spend, often going above & beyond to locate & source difficult products & have them promptly delivered.” Luke Stepsys - Managing Director |
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“Throughout the years Tommy Collins have always called on Chef’s Hat to complete their hospitality needs, whether it is purchasing Combi ovens for the commercial kitchens, scoping out the best designer platters for our catering service or, investing in the latest, chic cutlery & crockery for our retail businesses. The consummate professionals at Chef’s Hat have always been there for us and endeavoured to meet our requests. We have forged strong relationships with our representatives there and we are certainly not shy about pushing them to their limits when comes to equipment needs – the strong team here always come back with the goods, asserting themselves as our No. 1 supplier.” Tommy Mcintosh, Simon Winfield & Ben Avramides - Owners |
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"Chef’s Hat provides us with a level of service and a quality product second to none. We know our business is in good hands with Chef’s Hat”. Jesse Mctavish, Nathan Toleman, Diamond Rozakeas, Tim James, Ben Clark, Sam King |
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“Chef’s Hat has been The Vineyard’s supplier for over 15 years, providing all of our bar and kitchen needs on demand and at the best price. From the emergency toilet paper order to the best quality commercial ovens, Chef’s Hat are the most reliable supplier we have worked with. They have a knack for building personal relationships and understanding our customer’s needs. We can confidently trust them with new product knowledge and are certain that we are getting the best offer available.” Alex Iodice – Owner |
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"The exciting, ever evolving product range and fantastic level of personal service is what makes CHEF'S HAT the leading supplier to the hospitality industry! I leave every time feeling inspired!" Simon Polkinghorne - Owner & Chef |
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"Chef’s Hat has been a great supporter of Arts Centre Melbourne since the catering operations were brought in house in 2012. Their knowledge, sourcing capabilities and pricing has been regularly utilised to assist in creating memorable food and beverage experiences for our theatre patrons and visitors." Darryl Hand – Executive Chef |
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"In setting up the Lincoln, we didn't hesitate to choose Chef's Hat as one of our primary suppliers. They have an easy-to-navigate store showcasing their wide range, effortless online ordering and quality products at competitive prices. But what really convinced us were their people. They have great staff, both back and front of house, who are knowledgeable, accommodating, helpful and friendly. It just makes everything easy." Lachlan Cameron - Head Chef |